Diploma in Hospitality (Cafe Operations)

Begin Your Café Career with BITC International College’s Diploma in Café Operations

If you’re eager to launch a hospitality career or aim for further studies in the field, BITC International College’s Diploma in Hospitality (Café Operations) offers the perfect foundation. Designed for school leavers, this 12-month full-time course lets you gain essential café and hospitality skills while earning valuable industry exposure through a mandatory 6-month internship in real café environments.

What You’ll Learn

• Understand core business operations, including basics of finance, HR, leadership, and customer service
• Learn fundamental marketing skills, from market research to digital promotions tailored for café settings
• Develop essential academic and research abilities—including writing, listening, referencing, and proposal crafting
• Master hospitality communication, workplace etiquette, and service English for café professionals
• Acquire hands‑on pastry and baking techniques to produce breads and café‑style treats
• Train in food & beverage service, including espresso and cappuccino preparation, table setting, and beverage service standards

How the Course Works

• Duration: 12 months full-time, including 6 months of classroom training followed by 6 months of industry placement
• Contact Hours: 360 total hours; 5 days per week, 4 hours per day
• Class Ratio: 1 instructor to 40 students, ensuring focused guidance
• Attendance Requirement: At least 75% attendance to qualify for assessment; Student Pass holders must meet ICA’s 90% monthly threshold
• Assessment: Mix of assignments and written examinations
• Graduation: Pass all modules and meet attendance to earn your Diploma in Hospitality (Café Operations)

Entry Requirements

Your Next Steps

Ready to jumpstart your hospitality journey?

Apply now at BITC International College to build practical café skills, develop essential business and communication abilities, and earn real‑world work experience. Your café career begins here.