Higher Diploma in Hospitality Management

Step into Hospitality Leadership with AceTek’s Higher Diploma in Hospitality Management

Duration: 12 Months (6 Months Classroom + 6 Months Paid Industrial Attachment)
Mode: Full-Time | Language: English

Advance Your Career in Hospitality with Practical Skills and Industry Knowledge

The Higher Diploma in Hospitality Management is designed to prepare students for supervisory roles in hotels, resorts, and the wider service sector. This program focuses on key operational areas such as guest services, F&B, housekeeping, customer care, and facilities management, emphasizing service excellence and professionalism.

Comprehensive Training for the Hospitality Industry

This course delivers a solid foundation in hospitality operations while developing leadership, problem-solving, and communication skills. Students will learn how to manage people, processes, and facilities effectively. A paid internship provides practical experience in a real-world hospitality setting.

Course Objectives

• Develop strong academic and research skills applicable to the hospitality industry.
• Enhance communication skills for effective professional interactions.
• Build human resource management capabilities for training and managing hospitality teams.
• Deliver exceptional guest service through improved customer care practices.
• Manage food and beverage operations including menu design, service, and inventory.
• Oversee facilities management to ensure safety, maintenance, and efficient operations.
• Apply theoretical knowledge in a real-world setting through an industrial attachment.

What You Will Learn

1. Academic and Research Skills

Develop academic writing and research techniques to support hospitality management practices.

2. Communication Skills

Master workplace communication, English for hospitality, and professional etiquette.

3. Housekeeping Operations

Understand the importance of cleanliness, hygiene, and room maintenance in guest satisfaction.

4. Electronic Commerce

Learn how hospitality businesses use websites and social media to promote services and connect with guests.

5. Human Resource Management

Gain skills in recruitment, training, and staff performance management tailored to hospitality workplaces.

6. Customer Care and Service

Develop service excellence, manage guest expectations, and handle complaints with empathy and professionalism.

7. Food and Beverage Management

Understand the essentials of menu planning, inventory control, food safety, and efficient service delivery.

8. Facilities Management

Plan and supervise maintenance, ensure safety compliance, and support sustainable facility operations.

9. Project / Industrial Attachment

Participate in a 6-month paid internship or complete a 3-month project if an internship is not available.

Real-World Experience Through Paid Internship

The final 6 months of the course consist of a paid Industrial Attachment. This hands-on training helps students gain valuable workplace experience in hotels, resorts, or service companies. If an internship is not available, students will undertake a structured 3-month project to apply their knowledge in a practical context.

Career Pathways

• Hotel Supervisor
• Front Office Executive
• Housekeeping Supervisor
• Guest Relations Officer
• F&B Operations Coordinator
• Facilities Supervisor
• Customer Service Executive

Why Choose This Program?

• Comprehensive hospitality training with real-world relevance
• Covers all major areas including customer service, F&B, and housekeeping
• Builds leadership, communication, and management skills
• 6-month paid internship for practical industry exposure
• Ideal for students aiming for supervisory roles in hotels and resorts
• Affordable and industry-aligned curriculum

Course Snapshot

Entry Requirements

Enroll today and build a career where technology meets world-class hospitality.