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Diploma in Retail & Supply Chain Management

Diploma in Retail & Supply Chain Management
Step into the Heart of Commerce with BITC’s Diploma in Retail & Supply Chain Management

Looking to break into one of the world’s most essential industries? From warehouses to storefronts, and from suppliers to customers, every product follows a path—and skilled professionals make that journey possible.

BITC’s Diploma in Retail & Supply Chain Management offers the knowledge and hands-on experience you need to excel in retail, logistics, warehousing, and distribution. Whether your interest lies in managing inventories, coordinating supply chains, or mastering digital retail, this program is your first step into a fast-paced, high-impact career.

What You’ll Learn

  • Understand core theories of supply chain, logistics, and retail management
  • Develop hands-on skills in warehousing, purchasing, inventory control, and shipping
  • Apply marketing and e-commerce strategies using social media and digital platforms
  • Train through a 6-month industry internship, gaining real-world experience in retail or commercial baking environments

Course Modules

  • Retail Operations – Customer service, selling skills, and maintaining a professional image
  • Retail Marketing – Master the marketing mix: product, price, place, and promotion
  • Supply Chain Management – Explore supply chain design, lean/agile methods, and supplier selection
  • Introduction to Logistics – Fundamentals of inventory, order processing, transportation, packaging
  • Warehouse Operations – Learn warehouse layout, storage, tracking, and shipping methods

Course Structure

Mode Full-time / Part-time
Duration Full-time: 12 months (6 study + 6 internship) / Part-time: 14 months (8 study + 6 internship)
Delivery Blended (Face-to-face, Online & Webinar)
Class Size Max 40 students (1:40 ratio)
Total Hours 270 contact hours
Assessment 100% assignment-based
Internship 6-month compulsory industry attachment

Entry Requirements

Criteria International Students
Minimum Age 16 years
Academic 10 years of formal education
English Proficiency Grade 10 English pass or equivalent

Your Future in Motion

Graduates of this diploma are ready for entry-level roles in:
  • Retail Sales & Operations
  • Inventory and Warehouse Management
  • Logistics Coordination
  • Procurement & E-commerce Support

Whether you aim to manage shelves, stockrooms, or entire supply networks, this program gives you the tools to start strong.

Apply today and step confidently into the retail and supply chain industry with BITC.