This Privacy Statement explains how Study Singapura collects, uses, discloses, and safeguards personal data in accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

1. Definitions

• “Customer” means any individual who engages with Study Singapura for the purposes of inquiry, enrolment, or service.
• “Personal Data” refers to any data, whether true or not, that identifies or can reasonably be used to identify an individual. This includes, but is not limited to, names, contact details, government-issued IDs, academic records, and financial information.

2. Collection and Use of Personal Data

Personal data is collected through voluntary submission by you or your authorized representative or as permitted by applicable laws. Such data may be used for the following purposes:

• Processing course applications and admissions;
• Verifying identity and supporting visa processes;
• Responding to queries, feedback, and service requests;
• Managing client relationships and communications;
• Processing financial transactions;
• Sending notifications regarding academic programs, promotions, or scholarships;
• Ensuring compliance with legal and regulatory obligations;
• Sharing data with partner universities, visa consultants, and service providers.

3. Disclosure of Personal Data

We may disclose your personal data to third parties including academic institutions, consultants, contractors, government authorities, or service providers solely to the extent required to provide our services or to comply with legal obligations.

We ensure that such third parties are contractually bound to maintain the confidentiality, integrity, and security of your personal data, and use it only for the intended purposes. Reasonable due diligence is conducted to verify their compliance with applicable data protection laws.

4. Parental Consent for Minors

If you are under the age of 18, parental or legal guardian consent is required before submitting any personal data. We do not knowingly collect data from minors without such consent.

5. Withdrawal of Consent

You may withdraw your consent to the collection, use, or disclosure of your personal data by submitting a written request. Upon receipt, we will process your request within ten (10) business days. Please note that withdrawal of consent may affect our ability to provide certain services.

6. Access and Correction

You may request access to or correction of your personal data by contacting our Data Protection Officer (bharath@studysingapura.com). We reserve the right to charge a reasonable administrative fee for such access requests. All valid requests will be responded to within thirty (30) business days.

7. Data Accuracy

You are responsible for ensuring that all personal data provided to us is accurate and up to date. You are encouraged to notify us of any changes to ensure proper record maintenance.

8. Data Security

We employ appropriate administrative, physical, and technical safeguards to protect your personal data against unauthorized access, disclosure, modification, or destruction. However, no system can be fully secure, and we do not guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as is reasonably necessary for the purposes for which it was collected or to comply with legal requirements. Thereafter, data will be securely deleted or anonymized.

10. International Data Transfers

Personal data is ordinarily processed and stored within India. If a transfer outside India becomes necessary, such transfer will be carried out in compliance with applicable data protection laws and with your prior consent.

11. Changes to This Statement

We reserve the right to amend this Privacy Statement at our sole discretion without prior notice. The latest version will be made available on our website. Continued use of our services constitutes your agreement to the updated Privacy Statement.